Vintech Systems are specialists in the supply, installation and service of accommodation specific products. Including electronic locks and locking systems, energy saving devices, in-room digital safes and energy efficient mini bars. Being part of the Zigbee alliance we can offer full system integration and in-room automation including automatic mini bars.

We are an innovative company covering the entire Southern Pacific region. We pride ourselves on our high level of service and our respected position in the marketplace.

We have strong affiliations throughout the industry and are preferred suppliers to a number of Hotel groups, Resorts, Backpackers, Serviced Apartments and University Student Accommodation campus’s.

Vintech Systems have been involved in the security industry for over 25 years and have the capability of providing turnkey projects incorporating complete conceptual design, installations, project management, commissioning and training. As a part of our total commitment to after sales customer care we offer a full 24hr service with factory / workshop support.

We pride ourselves on our professional customer service and trust we can offer a total solution to your needs, giving you the benefit of dealing with one capable company and a more cost effective investment.

Read more about our products.

Novel Coronavirus Statement

Coronavirus (Covid 19)

At Vintech Systems we are taking proactive measures to keep our team members, customers, and logistical communities safe in the wake of the global Coronavirus pandemic. We have set aside dedicated members of staff to monitor the situation on a daily basis to ensure that the actions and precautions we take within the company are in accordance with the most current and up to date governmental and medical advice. Senior staff have been tasked to ensure that any new steps or preventative precautions we take are communicated effectively to all staff in our Workshop, Warehouse, Main Office and technical staff sent to work on our customers’ sites.

To date at Vintech Systems

  • We have established a ban on all travel to affected states and to any customer site where we believe or are made aware may be compromised by the virus
  • We are limiting sales and technical travel to matters critical to safety, compliance, urgent or necessary maintenance, technical installation and essential customer support.
  • We are conveying and communicating government guidance on infection prevention into company policy for our team and staff members on current pertinent matters such social distancing; Personal Protection Practices and Hygiene; criteria on when and to whom to report potential breeches or infringements of new health and safety measures; when to seek medical assistance and/or isolate; and other sensible changes to our everyday practices. We require all staff whether on our or customers’ sites or in transit between sites (as well as all visitors to Vintech Systems premises) to strictly follow this guidance for their own safety, the safety of their colleagues, customers and members of the public that they come into contact with in their day to day work.
  •  Wherever possible, we provide guidance to staff on precautionary measures for home as well as work as described above.

At this stage we plan to continue to receive and despatch orders for goods and services, undertake repairs, arrange loans of key equipment and supply remote/telephone assistance to clients or attend site to service equipment on the premises of any of our customers which are accessible, taking into account the above precautions and the appropriate measures and guidelines we have responsibly set in place for the health and safety of us all during the time of this pandemic. 

To reiterate, Vintech Systems have key staff set aside to continuously monitor the changing regulations and recommendations set out by State and Federal government and health authorities as a result of the outbreak of COVID-19, and we will continue to adapt and modify our practices as necessary to best suit the situation as it evolves and changes

If you have any specific questions regarding our on-going service operations during this time, please do not hesitate to contact us via email on service@vintech.com.au or by calling our 24/7/365 number (02) 9472 2000 and we will do our best to have the appropriate member of our team answer you as soon as possible.

Service Capabilities

Various programs are available to provide the highest level of service to you and your property in the most thorough and cost effective manner possible. Our goal is to maintain your system and procedures allowing you to remain operational in the unlikely event of any failures.

Technical Assistance

We provide telephone support available 24/7 to all of our customers backed up by qualified field engineers in every territory.

Preventative Maintenance

As part of our ongoing commitment to maintain our systems and your staffs knowledge we guarantee to regularly attend site as part of a warranty program.

Workshop Repairs and Loan Equipment

Our dedicated in house engineers have the ability to quickly service and repair all of our products or supply loan equipment should the need arise.

IT Support

With offsite back-ups and remote connection capabilities our software support engineers can efficiently assist and resolve any technical enquiries.

Replacement Parts & Consumables

For all of our brands that we support in the marketplace we carry a complete and comprehensive range of spares that are available for immediate dispatch.

Tailored Packages

To be able to meet every customers unique requirements we offer a variety of tailored support packages.

Some of Our Valued Clients

Choice Hotels Australasia

The Langham Hotels and Resorts

Oaks Hotels & Resorts

Sheraton Hotels & Resorts

Adina Apartment Hotels

Golden Chain

Mantra

Quest Apartment Hotels

Swissotel Hotels & Resorts

Vibe Hotels

Hilton

Marriott

Radisson

Wolgan Valley Resort & Spa Australia

YHA Australia

Chifley Hotels

IHG - InterContinental Hotels Group

Mirvac Hotels & Resorts

Rydges Hotels & Resorts

Wyndham Hotel Group